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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: User and Telephony Configuration | - Extension and User Administration
- 1. Extension configuration
- 2. Call routing and numbering plans
- 3. User creation and management
|
| Topic 2: IP Office Solution Architecture | - IP Office Platform Overview
- 1. System components and editions
- 2. Deployment scenarios
- 3. Licensing concepts
|
| Topic 3: Voice Messaging and Unified Communications | - Messaging Features
- 1. Voicemail configuration
- 2. Unified messaging integration
- 3. Client application support
|
| Topic 4: Networking and Integration | - Connectivity
- 1. Third-party integration
- 2. SIP and IP trunk configuration
- 3. Networking multiple IP Office systems
|
| Topic 5: Maintenance and Troubleshooting | - Support Operations
- 1. System monitoring and diagnostics
- 2. Fault isolation and problem resolution
- 3. Backup and restore procedures
|
| Topic 6: Installation and Initial Configuration | - System Installation
- 1. Software initialization
- 2. Hardware installation
- 3. Network parameter configuration
|
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Which three statements are true about Distribution Lists in Modular Messaging (MM) for Microsoft Exchange? (Choose three.)
A) Distribution Lists might have the same number as an existing mailbox in the Voice Mail Domain.
B) The user must have been granted permissions in Microsoft Exchange to be able to send to the list.
C) The administrator can assign a numeric address to a given list using Active Directory Users and Computers.
D) The numeric address can be up to 32 digits in length.
E) Distribution Lists that receive messages sent from MM cannot contain subscribers who are not enabled in the same Voice Mail Domain as the sender.
2. When administering Message Networking (MN), you can FTP files to and from the MN.
What is the correct login used to access the MN?
A) craft
B) vm
C) sa
D) icftp
3. You are installing a Modular Messaging for Microsoft Exchange system. You receive an LDAP error while attempting to configure the peer directory server using the information about the server that was in the planning forms. However, when attempting to ping the same server by both name and IP address, you receive a successful result in both cases.
What are two reasons that you might receive an LDAP error while attempting to connect to a new peer directory server? (Choose two.)
A) The directory server is on a different subnet than the Avaya Messaging Application Server (MAS).
B) The directory server is not properly configured in DNS.
C) The Modular Messaging Service Account does not have proper permissions in the Exchange organization.
D) The directory server the customer suggested you use is not a Global Catalog server.
4. What is required for upgrades of customer-provided Messaging Application Servers (MASs)?
A) Unified Messenger R5
B) Microsoft Windows 2003 Server Appliance Kit software
C) Microsoft Exchange 2000 System Management Tools
D) Microsoft Windows 2003 Server software
5. Which three pre-installation steps are required for a Customer Provided Equipment (CPE) upgrade for Modular Messaging for Microsoft Exchange? (Choose three.)
A) Create a Data Collection file using the new option.
B) Analyze all the Avaya Messaging Application Server (MAS) systems in the Voice Mail Domain using the same Data Collection Tool (DCT) file on each MAS.
C) Back up Avaya Messaging Application Server (MAS) tone files, Caller Applications, and Custom Prompt files.
D) Upgrade the Avaya Messaging Application Server (MAS) with Windows 2003 Server Software and Service Packs.
E) Obtain the Avaya Boot Image.
Solutions:
Question # 1 Answer: B,C,D | Question # 2 Answer: D | Question # 3 Answer: C,D | Question # 4 Answer: D | Question # 5 Answer: B,C,D |