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| Section | Objectives |
|---|---|
| Cloud Collaboration Architecture | - Cisco Webex cloud services overview
|
| Hybrid Collaboration Services | - Hybrid services integration
|
| Security and Troubleshooting | - Secure collaboration deployment
|
| SIP and PSTN Connectivity | - SIP trunking design and troubleshooting
|
| Edge and Expressway Deployment | - Cisco Expressway configuration
|
Drag and Drop Question
Refer to the exhibit. An engineer is integrating Cisco Webex Connect web chat with a CRM platform and must map JSON responses to variables for the Webex Connect flow. Drag and drop the JSON path expressions from the left onto the corresponding variables on the right. Not all expressions will be used.
Correct Answer:
An engineer is configuring a new local gateway SIP trunk for their Webex Contact Center PSTN services. The SIP trunk requires that registration be refreshed every 2 minutes. Which command meets this requirement?
Correct Answer: A 🗳️
Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).
A customer wants AI-generated call summaries for agents after each interaction in Webex Contact Center. Which Cisco cloud feature provides this capability?
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).
Webex Contact Center agents cannot use WebRTC to make and receive calls. What must be configured on their Desktop profile to enable this functionality?
Correct Answer: C 🗳️
Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).
A collaboration engineer needs to secure communications between Webex devices and cloud services. Which protocol combination provides signaling encryption and media encryption?
Correct Answer: D 🗳️
Explanation: Only visible for Actual4Labs members. You can sign-up / login (it's free).
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