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  • Exam Code: C4090-971
  • Exam Name: IBM Enterprise Storage Technical Support
  • No. of Questions: 55 Questions and Answers
  • Updated: Aug 24, 2026

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IBM C4090-971 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: CAMSS and Enterprise Storage Concepts20%- Cloud, Analytics, Mobile, Social, Security
- Storage virtualization and tiering
- Data protection and disaster recovery
Topic 2: Application of Resources and Tools25%- Capacity Magic, Disk Magic, eConfig
- Interoperation and compatibility verification
- Technical documentation and Redbooks
Topic 3: Product Information30%- IBM Spectrum Control
- IBM tape and archive solutions
- IBM XIV Storage System
- IBM Spectrum Virtualize / SAN Volume Controller
- IBM DS8000 series
Topic 4: Customer Environment, Requirements, and Plans25%- Evaluate business continuity and availability needs
- Determine storage solution alignment
- Analyze customer environment and requirements

IBM Enterprise Storage Technical Support Sample Questions:

1. Which upgrade is possible for a customer with IBM FlashSystem 840?

A) Systems purchased with eight 4 TB flash modules can be expanded to twelve1TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
C) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
D) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.


2. Which drive type in the DS8870 should be selected for data that has been identified as inactive?

A) Enterprise SAS
B) Flash
C) DRAM
D) Nearline SAS


3. A customer is having difficulty with managing the heterogeneous storage infrastructure and tracking the performance of SAN-attached devices.
Which IBM product will resolve the customer's immediate concern?

A) Fabric Manager
B) IBM Director
C) IBM Spectrum Virtualize
D) IBM Spectrum Control


4. Which function within the storage hardware does this customer require?

A) Hardware Assisted Locking
B) Pluggable Storage Architecture
C) Hardware Accelerated Move
D) vStorage APIs for Storage Awareness


5. A customer has several legacy storage arrays containing many hot spare disks. The customer has heard that the IBM XIV does not have any hot spares.
What should the technical specialist explain to the customer about the way the IBM XIV works?

A) The IBM XIV has four hot spares per module to allow for multiple hot spare failures at one time.
B) The IBM XIV has two hot spare drives per module to handle failures.
C) Legacy storage arrays with hot spares take hours to rebuild extending the failure window.
D) Each drive has spare capacity and spreads the data across the spare capacity of each drive.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: D
Question # 5
Answer: D

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