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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
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Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Manage Schedules | - Schedule meetings and invites
- Configure reminders and recurrence
- Create and manage calendar appointments
|
| Topic 2: Manage Contacts and Tasks | - Track task progress and updates
- Create and assign tasks
- Create and manage contacts
|
| Topic 3: Manage Messages | - Use search and categorize emails
- Organize and manage messages
- Apply rules and filters
- Compose and send email messages
|
| Topic 4: Manage Outlook Data and Settings | - Manage folders and mailbox structure
- Configure data files and archiving
- Use backup and export features
|
| Topic 5: Manage Outlook Environment | - Configure mail accounts and profiles
- Customize Outlook settings and options
- Navigate Outlook interface efficiently
|