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Oracle 1Z1-1071 Exam Syllabus Topics:

Oracle Cloud Platform Data Management 2019 Associate Sample Questions:

1. For Agent Integration, you want the bot-user conversation history to become available to the called human agent. Select the configuration option you need to set to make this happen.

A) This is controlled from Service Cloud and has to be turned on by setting a custom property.
B) In the skill settings, switch the Skill Conversation logging option to "On".
C) Set the "convHistory" variable in the System.Agentinitiation component.
D) Set a custom property on the Service Cloud instance accessed by Oracle Digital Assistant.

2. Which statement about digital assistants is FALSE?

A) A digital assistant can be used to manage a set of skills, including skills that you create yourself and skills that you have added from the Skill
B) A digital assistant can communicate with customers through different messaging platforms.
C) A digital assistant ensures that a user completes a conversation in one skill before allowing that user to trigger the intent of a different skill
D) A connection to a back-end service is through a custom component that is used by a skill, rather than one that is used by a digital assistant.

3. Which two statements are true the purpose of the compose bag entity item Out of Order Extraction property?

A) It should not be used for String entity items.
B) When set to True, an entity item value can be updated when prompting for a different entity item value.
C) Only when set to true can entity values be specific in any order in the initial user input.
D) Only set to True, an entity item value can be updated when prompting for a different entity item value.
E) When set to True, an entity item cannot be resolve until a dependent entity item is first resolved.

4. How do you declare a context variable for an entity?

A) Set the variable type to "map" and reference the value by the entity name.
B) Set the variable type to "nlpresult".
C) Set the variable type to "entity".
D) Set the variable type to the same name as the entity.

5. As per Oracle's recommendation, which is the best practice regarding conversational design?

A) Ask users open-ended questions such as "how can I help you?"
B) To account for possible mistakes, make it clear to users that the bot is still learning.
C) Use quick reply buttons (as opposed to natural language inputs) as much as possible.
D) Ensure that capabilities of the bot f the things that it can and can't do") are clear and discoverable.

Solutions: