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| Section | Objectives |
|---|---|
| Topic 1: User Interface (UI) Design | - Responsive UI and controls - UI forms and sections |
| Topic 2: Data and Integration | - Data pages and data objects - Integration connectors |
| Topic 3: Reporting and Decisioning Basics | - Reports and dashboards - Decision rules overview |
| Topic 4: Pega Platform Fundamentals | - Application structure and rules-based architecture - Dev Studio overview and development lifecycle |
| Topic 5: Case Management | - Case types and stages - Routing and assignments - Workflows and SLAs |
| Topic 6: Security and Access Control | - Access roles and privileges - Authentication and authorization basics |
Question 1
Which Pega feature allows users to create, modify, and analyze Insights?
A. Case Dependency
B. Explore Data Landing Page
C. SLA Manager
D. Work Queue Assignment
Question 2
Which Pega feature helps track application development progress and testing?
A. Work Queue Reports
B. Case Escalation
C. Agile Workbench
D. SLA Tracking
Question 3
Which feature allows a user to pause and later resume a case manually?
A. SLA Urgency
B. Work Queue Processing
C. Case Locking
D. Resume Flow Action
Question 4
Which Pega rule is used to configure an external database connection for sourcing data?
A. Case Processing Rule
B. Connect-SQL Rule
C. SLA Assignment
D. Work Queue Optimization
Question 5
Which two components define how work queues operate in Pega? (Choose Two)
A. SLA Urgency Levels
B. Operator Availability
C. Decision Tree
D. Work Group
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: B,D |
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