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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Commerce Management | > 12% | - Personalization and user settings
- Navigation and roles in BackOffice
- Search and navigation features
|
| Topic 2: Order Management | 8% - 12% | - Customer support cockpit
- Order fulfillment and status
- Create and modify orders
|
| Topic 3: Integrations | 8% - 12% | - Integration with SAP and third-party systems
- Data exchange overview
- C4HANA solution landscape
|
| Topic 4: Business Analyst Principles | < 8% | - Basic business analysis concepts
- Project team collaboration
|
| Topic 5: Web Content Management | > 12% | - Pages, slots, and components
- Create and manage CMS content
- Preview and publish content
|
| Topic 6: Additional Know-How | > 12% | - Basic administration tasks
- System overview and architecture
- Project delivery basics
|
| Topic 7: Product Content Management | > 12% | - Manage variants and classifications
- Create, edit, and categorize products
- Product catalog structure
|
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. Your customer wants to track end user activity on an SAP Commerce storefront. Which SAP solution integration fulfill this requirement? (2)
A) SAP Service Cloud
B) SAP Jam Communities
C) SAP Customer Data Cloud
D) SAP Marketing Cloud
2. What can end-users do when working with workflows? (2)
A) Add a completion date manually
B) Track a workflow
C) Share a workflow task on Social Media
D) Confirm a task is complete
3. For which use case is a product variant appropriate?
A) The product manager defines new product attributes based on the product's location in the category hierarchy
B) The product manager defines a localized variation of a product for each country-specific Web site
C) The customer selects the fabric of a product being added to the cart
D) The customer selects each component of a bundle from a list of available products
4. What is an SAP AddOn?
A) A type of extension running on a separate framework that provides specialized backend functionality and connects with SAP through RESTful Web services
B) A type of extension that allows you to extend SAP Commerce accelerator functionality, such as sharing ona social network
C) A set of Java libraries, distributed as a JAR file, used to call external service providers, such as payment, tax, or fraud service providers.
D) A commerce extension that provides optional functionality, such as behavioral targeting, vouchers, Solr faceted search, or subscriptions
5. Which user interfaces can be used to change prices? (2)
A) BackOffice Customer Support Cockpit
B) BackOffice Product Cockpit
C) BackOffice Administration Cockpit
D) SmartEdit
Solutions:
Question # 1 Answer: C,D | Question # 2 Answer: B,D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B,C |