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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?

A) Enables the FlexCard to be used on a community page
B) Enables easier global styling changes
C) Allows conditional views with the Toggle element on each child card
D) Allows multiple data sources to be used

2. A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard.
How many different data sources can be configured using FlexCards in this scenario?

A) 1
B) 2
C) 5
D) 6

3. Which of the following is a key difference between Integration Procedures and DataRaptors?

A) Integration Procedures can access data from external sources.
B) DataRaptors can access data from external sources.
C) Integration Procedures can retrieve data from multiple related objects.
D) DataRaptors can invoke multiple actions in a single server call.

4. A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'

A) Radio Group, DataRaptor Post Action, and Email Action
B) Edit Block, DataRaptor Post Action, and Messaging Action
C) Radio Group, Remote Action, and Messaging Action
D) Multi-Select, Remote Action, and Email Action

5. which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers

A) To retrieve text data and convert it to an integer
B) To return output that is calculated differently based on the date
C) To determine the list of products to display to a customer
D) To apply the correct factor when determining a cost

Solutions: