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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. The Customer Call Reporter (CCR)server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A) http://localhost/CCRWebAgent
B) https://localhost/CCRWebAgent
C) http://192.168.42.100:8888
D) http://192.168.42.100/CCRWebClint
E) http://192.168.42.100:8080/inyama/inyama.html

2. When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)

A) if hardware is compatible with the new version of IP Office
B) if telephones need to be upgraded thereby increasing downtime
C) if older IP Office applications are to be supported
D) if all licenses will need to be renewed
E) if telephones and system features have changed between loads

3. Your customer wants to have a backup scheme for VoiceMail Pro. What application can be used to back up the VoicMail Pro database?

A) One-X Portal
B) Embedded File Manager
C) IP Office Manager
D) VoiceMail Pro Client

4. On the IP Office SIP line, the customer has marked the Network Topology to "None" . The IP Office program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?

A) SIP Calls will be routed by the IP office routing table.
B) SIP Calls will be routed by the IP office NAT table.
C) SIP Calls will be routed on LAN 2 because " Open Internet" is a direct connection to the internet.
D) SIP Calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".

5. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)

A) License for the secondary VoiceMail Pro Server
B) Primary Server IP Address configured on the secondary server
C) Secondary VoiceMail Pr Server installed on the network
D) Backup Server IP Address configured on IP Office

Solutions: