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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?

A) Who is responsible for Slack policies & settings decisions?
B) Who are your Slack superusers?
C) Who leads your IT department?
D) Who is responsible for communication and learning decisions?

2. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
B) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
C) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
D) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.

3. You are preparing to deliver a live learning session to a client.
What is the best way to ensure your learners can participate in interactive activities in Slack during the training?

A) Create a private training channel.
B) Add all attendees to a read-only channel with Slack tips and tricks.
C) Create a public training channel.
D) Add attendees as guests to a generic sandbox environment.

4. You are a Slack consultant working with an Enterprise Grid plan client. The client is new to using Slack and is seeking your expertise to understand the available roles and permissions in Slack.
Which Enterprise Grid role would give your client the maximum flexibility to control non-admin member permissions?

A) Channels Admin
B) Compliance Admin
C) Users Admin
D) Roles Admin

5. You are working in an advisory role for a client who is upgrading their Slack paid plan to Enterprise Grid.
When they decide to launch, you recommend they engage with a Slack Consultant to ensure a successful project. They ask why they can't just work with the Customer Success Manager (CSM) who helped them decide to upgrade.
How do you explain the specific skillset a Slack Consultant brings?

A) The Slack Consultant will be the primary point of contact post-project completion.
B) The Slack Consultant will be there to respond to end-user tickets related to Slack launch.
C) The Slack Consultant will provide guidance for evaluating and purchasing add-ons for your grid.
D) The Slack Consultant provides subject matter expertise during the project implementation.

Solutions: