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Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
| Avaya Aura Architecture and Platform Overview | 10-15% | - Architecture components and integration
- System platform positioning and deployment models
- Core component relationships and functions
|
| Avaya Aura System Manager | 15-20% | - Software updates and system maintenance
- Certificate and security management
- Inventory and user management
|
| Troubleshooting and System Support | 10-15% | - Log analysis and diagnostic tools
- Common fault resolution
- Performance monitoring and health checks
|
| Avaya Aura Session Manager | 20-25% | - SIP routing and policy configuration
- Session management and dial patterns
- Entity and adaptation module setup
|
| Avaya Aura Communication Manager | 20-25% | - Feature management and maintenance
- Configuration and administration
- Call processing and routing
|
| Messaging and Media Services | 10-15% | - Media Server components and DSP resources
- Audio/video integration and media handling
- Avaya Aura Messaging configuration
|
Avaya Aura Core Components Support Sample Questions:
1. Which two methods are used to obtain Avaya Aura Communication Manager (CM) software version information? (Choose two.)
A) In CM SAT, issue the display software version. command.
B) In Linux, issue the software version show.command.
C) In Avaya Aura System Manager (SMGR), navigate to Services>; Inventory>; Managed Elements.
D) In CM SMI, navigate to Administration > Server Maintenance > Server > Software Version.
E) In Linux, issue the swversion. command.
2. Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?
A) Session Border Controller configuration
B) System Manager SIP User Communication Profile (remote worker settings)
C) System Parameters ip options in Communication Manager
D) Media Server (AAMS) Public Network settings
3. SIP (AST) user 1011111 and SIP (AST) user 1011112 are both based on the same Session Manager with access to a CM Evolution server.
Given the following actions:
1. Session Manager searches for the called party in the SIP registry, finds it, registers it and routes the call to it.
2. SIP user 1011111 calls SIP user 1011112 and an Invite request is sent to Session Manager.
3. Session Manager verifies SIP user 1011111 In the SIP registry and authenticates It. Session Manager checks the SIP user's profile for sequenced applications and (in this example) routes the request to Communication Manager.
4. If Endpoints negotiate codecs and media and RTP is sent between endpoints.
5. Communication Manager receives the request from Session Manager, carries out full-call model processing for both endpoints and routes the call back to Session Manager.
If 1011111 makes a call to 1011112, in which order will the actions take place?
A) 2, 3, 1,4, 5
B) 2,1,3,5,4
C) 2,3,5,1,4
D) 2,3,5,4, 1
4. A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does this license mode indicate?
A) The SM license is not accessible or does not exist.
B) There is a license error but SM continues to function.
C) The license was installed incorrectly.
D) The license 30 day grace period has expired and SM service is being denied.
5. SIP user 1011111 is trying to call SIP user 1011111.
If Session Manager cannot find a matching SIP Communication Profile for 1011111 in its SIP registry, what happens next?
A) Network Routing Policy (NRP) is consulted for further routing instructions.
B) The Caller receives a busy tone.
C) The call is routed to voicemail to check if the extension is associated to mailbox.
D) The call is sent to Communication Manager to check if the number dialed exists in CM's call routing tables.
Solutions:
Question # 1 Answer: D,E | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: B |