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CompTIA CDIA+ Certification Sample Questions:

1. A large volume of surveys are distributed, returned, and scanned. These surveys have text boxes and check boxes.
Which is the best technology for capturing these documents, indexing them, and extracting the data?

A) OCR/ICR
B) Workflow
C) Forms processing
D) Document Imaging

2. A client wants to scan cancelled checks and store them on the Document Management System
(DMS). The index they want to use is the check number and account information. Which of the following would be the BEST method to index the checks?

A) OCR
B) Magnetic Ink Character Recognition (MICR)
C) Optical Mark Recognition (OMR)
D) ICR

3. Which of the following technologies is used for data migration?

A) Workflow management software
B) Small Computer Systems Interface (SCSI) RAID
C) Hierarchical Storage Management (HSM)
D) Storage Area Network (SAN)

4. Company.com currently prints documents that require a signature by managers for audit purposes.
The customer wishes to store these signed documents electronically. Which of the following is the
BEST solution?

A) Attach document to e-mail and route to appropriate manager for approval, then import into the
DMS.
B) Post the document on the intranet for retrieval by the appropriate manager to print, sign and return to records department for scanning.
C) Create a workflow process that automatically routes the document to the correct manager for digital signature, and eventual storage in the Electronic Document Management System (EDMS).
D) Print the document for physical signature and then scan into the Document Management System
(DMS).

5. When a consultant recommends a scanner to a client, what percentage of the scanned pages need to be two-sided in order to cost justify a duplex scanner?

A) 70-80%
B) 30-40%
C) 50-60%
D) 10-20%

Solutions: