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HP HP2-H11 Exam Syllabus Topics:
| Section | Objectives |
| Deployment Scenarios | - Industry applications
- 1. Healthcare
- 2. Education
- 3. Government
- 4. Enterprise office environments
|
| HP MultiSeat Computing Solution | - Features and benefits
- 1. Multi-user architecture
- 2. Educational deployment scenarios
- 3. Cost savings
|
| Client Virtualization Fundamentals | - Virtual desktop infrastructure concepts
- 1. Cloud computing scenarios
- 2. Remote desktop technologies
- 3. Centralized computing
|
| Business Value and Customer Benefits | - Value proposition
- 1. Security advantages
- 2. Reduced total cost of ownership
- 3. Simplified management
- 4. Lower power consumption
|
| Sales Opportunities and Competitive Positioning | - Selling methodology
- 1. Competitive differentiators
- 2. Opportunity identification
- 3. Customer requirements analysis
- 4. Solution recommendation
|
| HP Thin Client Portfolio | - HP Thin Client product families
- 1. Mobile thin clients
- 2. Desktop thin clients
- 3. Smart Zero and ThinPro solutions
|
HP Selling HP Thin Clients Sample Questions:
1. What are the silver bullets for succeeding in a competitive sale against Wyse? (Select two.)
A) partnership with Microsoft, Citrix, and VMware
B) software solution innovations
C) market leadership with Windows and Linux
D) broad portfolio of thin client hardware, software, services, and financing
E) availability of the HP Micro Client t5325 and its comparison with Wyse S-series
2. What is the first step of a successful technical evaluation process?
A) business requirements assessment by HP
B) technical proposal development by HP
C) business evaluation test by the customer
D) technical assessment by the customer and HP
3. What is the HP definition of virtualization?
A) a way to link computers together to improve performance and lower capital investments
B) an approach to pooling and sharing of IT resources to meet business demands
C) a method of controlling access to computing nodes to enable or improve distributed processing
D) a strategy for scaling up existing system resources to minimize downtime in mission-critical environments
4. What is the first step of an effective sales interview?
A) qualification
B) presentation
C) discovery
D) assessment
5. Refer to the Exhibit below.

Which HP MultiSeat Computing Solution component is shown in the exhibit?
A) HP MultiSeat t100 Thin Client
B) port replicator
C) USB hub
D) HP ms6000 MultiSeat desktop PC
Solutions:
Question # 1 Answer: D,E | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |