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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

1. With which persona should a salesperson discuss HP Operations Bridge relating to "centralizing operations monitoring around a common tool set"?

A) director of mobile applications
B) director of applications monitoring
C) director of operations
D) director of performance testing

2. According to Gartner Research, which IT processes are vital when implementing a strongly integrated HP APM solution? (Select three.)

A) user experience monitoring
B) application discovery and dependency mapping
C) transaction profiling
D) virtual tracking
E) service ticket automation
F) storage usage

3. Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A) Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
B) Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
C) Connecting an IT management process with a business objective and a measureable benefit.
D) Illustrating similar customer success cases and determining which best matches the customer's priority need.

4. Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?

A) dashboard consolidation
B) model driven development and operations
C) connecting multiple event management teams
D) model driven operations

5. Which primary IT process benefits does the HP Infrastructure Management solution provide?
(Select three)

A) reduced down time and mean time to resolve (MTTR)
B) silo busting
C) management of physical and virtual environments
D) real-time compliance enforcement
E) data analytics
F) increased IT Network Operations Center efficiency
G) application performance issues

Solutions: