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DOWNLOAD DEMO

HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. A potential customer has a reputation for being a strong leader in sustainability in their industry. How should you position Original HP toner cartridges for this customer? (Select two.)

A) Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.
B) Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.
C) Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.
D) Use a search engine to show how other HP customers have maintained their sustainability service levels.

2. How do Original HP PageWlde cartridges eliminate the problem of halt-printed pages?

A) Sophisticated algorithms determine remaining ink quantity and send jobs to another printer with more ink.
B) Advanced technology intelligently predicts future print Jobs by averaging information from all previous print Jobs.
C) Ink sensor technology manages efficient toner use and cartridge performance to maximize pigment life.
D) Proprietary sensors in the printhead detect air flow at the end of each page, triggering a message to install a new cartridge and continue printing.

3. A customer with a limited budget is considering buying non-HP toner cartridges to save money. What can you tell this customer about how Original HP supplies can reduce total cost of ownership (TCO)?

A) Possible printer damage caused by a non-HP cartridge is an expense that contributes to greater TCO.
B) Because Original HP cartridges are made with recycled plastics, empty cartridges can be returned to HP at no charge.
C) Original HP supplies meet eco-label criteria, lowering TCO.
D) Familiar and intuitive ordering and replacement procedures minimize maintenance time for lower TCO.

4. A customer has been buying non-HP supplies because they believe they are more affordable. Which hidden costs of non-HP supplies should this customer be aware of?

A) ink colors that fade over time
B) Inability to refill non-HP cartridges
C) wasted ink and printer downtime
D) compatibility Issues with standard papers

Solutions: