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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
| The Application Process | 10% | - Completing applications
- Underwriting considerations
- Duty of disclosure
|
| Sales and Client Needs | 10% | - Risk identification
- Client consultation
- Insurance solutions
|
| Property Insurance Wordings | 12% | - Valuation methods
- Common policy forms
- Coverages and exclusions
|
| From Quote to Policy | 10% | - Quotation and binding authority
- Policy issuance and delivery
- Policy structure and components
|
| Communication and Service Skills | 8% | - Client communication
- Policy changes and endorsements
- Record keeping
|
| Automobile Insurance | 10% | - Rating and policy issues
- Mandatory and optional coverages
- Provincial variations
|
| Claims Handling | 8% | - Broker's role in claims
- Settlement and subrogation
- Claim reporting process
|
| Property Insurance Exposures | 10% | - Exposures and perils
- Personal property risks
- Small commercial property risks
|
| Liability Insurance | 12% | - Commercial general liability
- Legal liability concepts
- Personal liability coverages
|
| Insurance and the Intermediary | 10% | - Roles of brokers and agents
- Licensing and regulation
- Legal duties and ethics
|
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. Relay Cycle Shop has been non-operational for six months since an arsonist set fire to the building. The store is empty of all contents, and contractors continue to work onsite. The owner of the shop anticipates it will be able to reopen in four weeks. How would the shop traditionally be categorized by the insurer?
A) Unoccupied
B) Vacant
C) Idle
D) Abandoned
2. Why would an insured need an advertising injury liability extension in addition to the coverage provided by the standard commercial general liability policy?
A) To cover the liability arising out of advertising the goods and services of the business
B) To protect against infringement of the insured's copyright, trade dress, or slogan
C) To cover the liability arising from an invasion of privacy in written publications
D) To protect against unauthorized use of the insured's idea
3. What aspect of communication involves parties interpreting verbal and non-verbal cues?
A) Building rapport
B) Passive exchange
C) Active listening
D) Matching
4. Trevor is cutting down a tree in his backyard. The tree accidentally falls onto his neighbour's shed, destroying the roof. Two weeks later, Trevor receives a document from his neighbour suing him for the damages to the shed and its contents. Which document has Trevor received?
A) Judgment notice
B) Statement of claim
C) Statement of defence
D) Damages attestation
5. What is the primary way an agent and an exclusive agent differ?
A) In their authority to handle claims
B) In the way they advise clients of policy coverages
C) In the way they evaluate a client
D) In the number of insurance companies they can represent
Solutions:
Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |