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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?

A) Usability Review
B) User surveys
C) Accessibility Evaluation
D) Usability testing

2. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
B) Put the first phone you find in your shopping cart!
C) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
D) Which mobile operating system do you prefer?

3. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?

A) Define requirements, develop the software, and perform acceptance test
B) Iteratively develop prototypes, perform expert reviews, and integrate found issues
C) Interview users, develop the software, and perform acceptance test
D) Interview users, iteratively develop prototypes, and evaluate the software

4. Usability reviews aim to identify potential usability problems based on certain criteria. Which of the following is a reasonable criterion for a usability review?

A) Functional requirements
B) Usability standards
C) Opinion of the management
D) Statutory Code of Practice

Solutions: