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  • Total Questions: 127
  • Updated on: Oct 15, 2026
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MB-901 exam dumps

Microsoft MB-901 Value Package

(Include: PDF + Desktop Test Engine + Online Test Engine)

  • Exam Code: MB-901
  • Exam Name: Microsoft Dynamics 365 Fundamentals
  • No. of Questions: 127 Questions and Answers
  • Updated: Oct 15, 2026

Professional products deserve professional service behind them. In 2026, Actual4Labs pairs its 127 practice questions for the Microsoft Dynamics 365 Fundamentals exam with after-sales support you can actually reach, unlimited installations, and a written refund policy tied to your real exam result.

Microsoft MB-901 Exam Syllabus Topics:

SectionObjectives
Customer Engagement Applications- Dynamics 365 CRM apps
  • 1. Sales
    • 2. Marketing concepts overview
      • 3. Customer Service
        Finance and Operations Applications- ERP capabilities
        • 1. Supply chain and operations basics
          • 2. Finance overview
            Integration and Extensibility- Power Platform integration
            • 1. Dataverse basics
              • 2. Power Apps
                • 3. Power Automate
                  Dynamics 365 Fundamentals Overview- Core concepts of Dynamics 365
                  • 1. Overview of cloud ERP and CRM
                    • 2. Microsoft business applications ecosystem

                      Questions Candidates Ask About the Microsoft Dynamics 365 Fundamentals Exam

                      No formal prerequisites required Rules change occasionally, so verify the current requirements on the official Microsoft exam page before you schedule.

                      All three versions in a single purchase: 127 practice questions for the Microsoft Dynamics 365 Fundamentals exam as a printable, expert-prepared PDF — ideal if you learn best by annotating paper; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Use whichever version fits each moment, or all of them together. You also get a free demo, 365 days of free updates, a 50% renewal discount after the first year, and unlimited computer installations.

                      The MB-901 exam is a Microsoft certification exam validating the knowledge in the Microsoft Dynamics 365 Fundamentals syllabus shown above. It belongs to these credential paths: Microsoft Dynamics 365 Fundamentals (CRM), Microsoft Dynamics 365 Fundamentals (ERP), MB-910, MB-920. Beyond theoretical knowledge, employers want demonstrated skills — and this credential provides that evidence in 2026's competitive market. Actual4Labs helps you prepare with 127 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.

                      Online proctored exam via Microsoft Learn / authorized test centers Registration for the Microsoft Dynamics 365 Fundamentals exam runs through these official channels:

                      Your Actual4Labs practice questions arrive by email within 1 minute of purchase, so preparation can begin the day you book.

                      The Microsoft Dynamics 365 Fundamentals exam contains 40-60 to be completed within 60 minutes. That leaves limited time per question, so rehearsing under the same clock with the Actual4Labs Desktop Test Engine is time well spent.

                      The official Microsoft Dynamics 365 Fundamentals outline defines 4 domains. The top three are Integration and Extensibility, Dynamics 365 Fundamentals Overview, and Finance and Operations Applications. See the full list in the topics section above — Actual4Labs's 127 practice questions span every domain.

                      Actual4Labs issues a full refund if you take the Microsoft Dynamics 365 Fundamentals exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam — processing takes up to 7 days. Alternatively, exchange for two free exam products of equal value while keeping your original product's update service. Delivery is by email within 1 minute; contact support if nothing arrives within 2 hours.

                      Scoring details and fees are published by Microsoft; confirm the current figures on the official site before registering.

                      Microsoft recommends the following training for the Microsoft Dynamics 365 Fundamentals exam:

                      Complement the official training with the 127 practice questions from Actual4Labs — they show you whether the knowledge holds up under exam-style questioning.

                      Microsoft Dynamics 365 Fundamentals Sample Questions:

                      A customer plans to use knowledge articles to share information as cases are resolved.
                      For each of the following statements, select Yes if the statement is true.
                      Otherwise, select No, NOTE: Each correct selection is worth one point.

                      Reveal Solution  Discussion  0

                      Correct Answer:


                      Explanation

                      A company implements Dynamics 365 Customer Service for their support desk.
                      Agents resolve issues based on their own personal experiences or they must try to recreate the problem. This is causing customer satisfaction issues as resolution time is longer than expected and not consistent.
                      You need to implement a solution to improve consistency of answers and ensure that agents can share their answers.
                      What should you implement?

                      • A. Customer Service Insights
                      • B. Service level agreements
                      • C. Power Automate to transfer cases
                      • D. Knowledge base management
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

                      You need to create reports for a model-driven app.
                      What should you implement? To answer, drag the appropriate tools to the correct report types. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
                      NOTE: Each correct selection is worth one point.

                      Reveal Solution  Discussion  0

                      Correct Answer:


                      Explanation

                      A company implements Dynamics 365 Sales.
                      Users are unsure how to perform various tasks.
                      You need to recommend features to help the company configure the system.
                      What should you recommend?
                      To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point

                      Reveal Solution  Discussion  0

                      Correct Answer:


                      Explanation

                      A manufacturing company plans to implement Dynamics 365 Field Service.
                      You need to determine which features are needed to meet the company's requirements.
                      Which features should you implement? To answer, drag the appropriate features to the correct requirements.
                      Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
                      NOTE: Each correct selection is worth one point.

                      Reveal Solution  Discussion  0

                      Correct Answer:


                      Explanation

                      Reference:
                      https://docs.microsoft.com/en-us/dynamics365/field-service/overview

                      Viewing page 1 out of 26 pages.
                      Viewing questions 1-5 out of 127 questions.

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