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What is the test Scheme
- Format: Multiple choices, multiple answers
- Number of Questions: 60
- Language: English
- Passing score: 70%
- Length of Examination: 90 minutes
ServiceNow CSA Practice Test Questions, ServiceNow CSA Exam Practice Test Questions
The ServiceNow Certified System Administrator (CSA) exam is designed to validate the candidates’ proficiency in the ServiceNow System Administration. After completing this test, you can demonstrate to your potential employer that you possess the essential knowledge and skills required to effectively configure, implement, and maintain the ServiceNow platform. The exam also equips you with sufficient expertise to pursue the advanced-level certification paths.
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Read the ServiceNow CSA Exam Requirements below
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
Target Audience
The ServiceNow CSA exam is designed mainly for the sales engineers, ServiceNow customers as well as partners, and anyone who is seeking to become a certified system administrator.
Reference: https://www.globalknowledge.com/nl-nl/certificeringen/certificeringen/servicenow/certified-system-administrator
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ServiceNow CSA Exam Syllabus Topics:
| Section | Objectives |
| Device Upgrade Eligibility Assessment | |
| UCS Archive Creation, Management & Restoration | |
| Log File Utilization for Event & Hardware Troubleshooting | - Log message severity and event interpretation
- Key BIG-IP log file identification
- 1. LTM, secure, and audit log file usage scenarios
|
| Management Connectivity & Device Status Identification | - Management IP and self-IP port lockdown configuration
- 1. Interpret port lockdown rules for self-IP
- 2. Identify configured management IP address
- System status monitoring via GUI and TMSH
- 1. Parse LCD panel warning indicators
- 2. Interpret dashboard and network map status
|
| Configuration Synchronization (Config Sync) | - Config sync status verification
- 1. Identify and resolve config sync errors
|
| High Availability Pair State Management | - Device trust verification
- 1. Verify HA device trust status
- Failover state monitoring and reporting
- 1. Force to offline procedure execution
- 2. Force to standby procedure execution
|
| Authentication & System Service Configuration | - System service status interpretation
- 1. Analyze netstat port listening status
- Local and remote authentication methods
- 1. User and group access control management
|