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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)

A) ISDN-U
B) PRI 24/30
C) Voice Compression Module
D) IP 500 PRI-U
E) Legacy Carrier Card

2. What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN line?

A) Ns3033211234
B) NCLI3033211234
C) Nss3033211234
D) NCID3033211234

3. You need to implement the new tourist information center (TIC) in Milan. The requirement is to have an Auto Attendant that can supply up to three levels (caller can choose option 1, then 2, and finally option 3) for 10 different information groups such as City Guides, "points of view", Hotels with available room, etc. An additional requirement is to have the voicemail-to-email option for all people working at the TIC of Milan. Which IP Office version will meet these requirements for the least cost?

A) IP Office Preferred Edition and IP Office Advanced Edition
B) IP Office Basic Edition
C) IP Office Essential Edition
D) IP Office Advanced Edition
E) IP Office Preferred Edition

4. A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?

A) Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.
B) Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
C) Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
D) Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.

5. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The new PRI channels took all existing SIP Trunk Licenses.
B) The SIP lines had the SIP URI tab deleted.
C) The SIP lines had a Line ID of 15.
D) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
E) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.

Solutions: