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NEW QUESTION # 26
Which statement is correct about Consumer Goods- Einstein Visit Recommendations?
- A. Visit Recommendations can be created using the Next Best Action Strategy
- B. Visit Recommendations are automatically generated by recent case activities
- C. Visit Recommendations rules consider the store operating hours
- D. Visit Recommendations automatically take into consideration already created visits for the store
Answer: A
NEW QUESTION # 27
Which statement is true about action plan templates?
- A. Action plan templates can have multiple planogram, inventory and promotion checks
- B. Action plan templates can have multiple orders and delivery tasks
- C. Action plan templates are not extensible through Apex
- D. Action plan templates are ready to use after saving
Answer: C
NEW QUESTION # 28
Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?
- A. Create an opportunity and use CPQ to send the restaurant manager an enticing quote
- B. Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey
- C. Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order
- D. Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department
Answer: B
Explanation:
The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.
NEW QUESTION # 29
Which Three actions should a System Admin perform to set up a survey assessment task in the Consumer Goods Cloud?
- A. Define Assessment Indicator Definition to capture within survey
- B. Define an Assessment Task Definition of type 'In-Store Survey'
- C. Generate survey invitations for the retail store 'Primary Contact'.
- D. Create a Retail Store KPI record of 'Survey Type'
- E. Create a Survey record using Salesforce survey application
Answer: C,D,E
NEW QUESTION # 30
How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?
- A. Check-in through Salesforce Mobile App
- B. Check-in through Einstein Vision
- C. Check-in through Salesforce Maps on mobile
- D. Check-in through standard location picker Lightning Web Component in Salesforce Mobile App
Answer: A
Explanation:
A merchandiser can perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment by using the Salesforce Mobile App. The Salesforce Mobile App is a mobile version of Salesforce that allows users to access and use various features and tools on their mobile devices. A check-in is a feature that allows users to record their arrival at a location, such as a retail store, by using their device's GPS. A check-in can be performed by tapping the Check In button on the visit record in the Salesforce Mobile App. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.
NEW QUESTION # 31
Which of the following three capabilities are available with Salesforce Maps Advanced to support Store Visit planning?
- A. Constraint based Routing
- B. Visit Windows
- C. Visit Prioritization
- D. Gantt-chart Routing
- E. Real-time Traffic-based Routing
Answer: A,D,E
NEW QUESTION # 32
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan forcorrection. What is the recommended approach to meet the customer's requirement and limit the amount of custom code?
- A. Use a custom task with flow
- B. Use an inventory check task with flow
- C. Use a custom task with apex
- D. Use a promotion check task with apex
Answer: A
Explanation:
To meet the customer's requirement and limit the amount of custom code, NTO should use a custom task with flow. A custom task is a type of action plan task that can be defined and configured to suit specific business needs. A flow is a tool that automates a business process by collecting data and performing actions. By using a custom task with flow, NTO can create a task that captures the information related to the high value assets placed in stores, such as their location, condition, and compliance. The flow can then generate a boolean value based on the compliance criteria and trigger an action plan for correction if needed. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26.
NEW QUESTION # 33
Which statement is true about action plan templates?
- A. Action plan templates can have multiple orders and delivery tasks
- B. Action plan templates can have multiple planogram, inventory and promotion checks
- C. Action plan templates are not extensible through Apex
- D. Action plan templates are ready to use after saving
Answer: B
Explanation:
Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.
NEW QUESTION # 34
How can admins review the performance of the Object Detection Model?
- A. Through Detected Objects
- B. By creating a Custom Object
- C. By enabling Custom Object Detection
- D. Through Einstein Bots
Answer: A
Explanation:
https://help.salesforce.com/s/articleView?id=sf.industries_einstein_object_detection_review_detected_objects.htm&type=5
Admins can review the performance of the Object Detection Model through Detected Objects, which are records that store the results of the object detection process. Detected Objects contain information such as the confidence score, the number of detections, and the bounding box coordinates for each object in an image. Admins can use reports and dashboards to analyze the Detected Objects data and evaluate the accuracy and performance of the Object Detection Model. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 24.
NEW QUESTION # 35
Which step is required to link an Action Plan to a Visit record?
- A. Create an Action Plan based on the template where the template owners are the Sales Reps.
- B. Activate the Visit to generate Action Plan Tasks.
- C. Activate the Action Plan.
- D. Create an Action Plan Template by specifying Visit' as the target object and publish it.
Answer: D
Explanation:
To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.
NEW QUESTION # 36
Which Lightning component can an admin add to a Consumer Goods assessment task record page?
- A. Promotion Check
- B. Inventory Check
- C. Planogram Check
- D. In-Store Products Check
Answer: B
Explanation:
https://help.salesforce.com/s/articleView?id=sf.retail_task_admin_create_assessment_task_record_page.htm&type=5
NEW QUESTION # 37
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
- A. Products must be associated to retail stores
- B. Retail Visit KPIs must be created
- C. Retail Store KPIs must be created
- D. Promotions must be created and associated to retail store locations
Answer: A
Explanation:
A data requirement to support successful creation of the Tableau CRM app for Consumer Goods Cloud is that products must be associated to retail stores. This is because the Tableau CRM app analyzes the sales performance and product distribution across different stores and segments, and identifies opportunities and gaps for product placement and availability. Without associating products to retail stores, the app cannot provide accurate and meaningful insights. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.
NEW QUESTION # 38
Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?
- A. Assign the Action Plans permission set to the Sales Manager .
- B. Define Assessment Indicator Definitions for Delivery task
- C. Create an action plan template with a Delivery Task and assign it to a Visit
- D. Change the Action Plan Type Delivery
- E. Assign the Lightning Direct store Delivery permissions set to the user
Answer: A,C,E
Explanation:
To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured:
Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store.
Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments.
Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.
NEW QUESTION # 39
Which two of the following allows a Consumer Goods Cloud user to review the vision detection accuracy?
- A. Planogram Metrics
- B. Shelf Metrics
- C. Object Metrics
- D. Model Metrics
- E. Goods Metrics
Answer: B,D
Explanation:
Shelf Metrics allow a user to review the vision detection accuracy by comparing the actual shelf image with the expected planogram image. Model Metrics allow a user to review the vision detection accuracy by showing the confidence score and the number of detections for each object in the shelf image. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 40
How is a promotion linked to a Retail Store?
- A. Through a Promotion Channel record
- B. Through an account associated with the Retail Store
- C. Through a Promotion Delivery Method
- D. Through a related list on the Retail Store Group object
Answer: D
NEW QUESTION # 41
Which of the following are supported KPI Type values for Retail Store KPI records?
- A. Promotion
- B. Revenue
- C. Units
- D. Price
- E. Facing
Answer: B,D,E
NEW QUESTION # 42
Which three Survey invitations are displayed in the In-Store Survey task during a visit?
- A. All open Survey invitations
- B. All Survey invitations targeted to a contact or user
- C. Survey invitations associated with the Retail Store
- D. Survey invitations associated with the Store Primary Contact
- E. Survey invitations associated with the visit
Answer: C,D,E
NEW QUESTION # 43
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
- A. Retail Store
- B. Retail Store Group
- C. Account
- D. Location
- E. In-Store Location
Answer: A,C,D
NEW QUESTION # 44
Where are the results (actual values) of Custom Task KPIs stored?
- A. In the Retail Visit KPI record
- B. In the Retail Store KPI record
- C. In the Visit Record
- D. In the custom object.
Answer: A
NEW QUESTION # 45
A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?
- A. At the energy bar product SKU level
- B. At the Alpine brand catalog level
- C. At the energy bar product category level.
- D. At the custom context field level
Answer: C
Explanation:
Retail Store KPIs are key performance indicators that measure how well a retail store is performing against a specific goal or target. For a promotional end cap audit, Retail Store KPIs should be defined at the energy bar product category level, as this would capture all the energy bars that are included in the BOGO promotion and also minimize the number of records created. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 30-31.
NEW QUESTION # 46
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